Users at community hospitals, rehabilitation facilities give EHR highest marks for operational excellence
NEW YORK–(BUSINESS WIRE)–Altera Digital Health, a global health IT leader, today announced that Sunrise™, an integrated electronic health record (EHR) built for hospitals and health systems, earned the No. 1 ranking on Black Book Research’s lists of the top inpatient EHRs for community hospitals with 101–250 beds as well as the top EHRs and support solutions for acute rehabilitation hospitals. The nationwide rankings are based on customer satisfaction surveys of EHR system users, across 18 key performance indicators, and were conducted from Q2 2022 through Q3 2023.
More than 1.2 million health IT users are invited to participate in Black Book’s annual survey of clinical, administrative, IT and finance leaders. Respondents from community hospitals with 101–250 beds gave Sunrise the highest scores among 23 total vendors for nine criteria, including reliability and consistency; innovation and optimization; and strategic alignment of client goals. Additionally, inpatient rehab hospital respondents rated Sunrise highest among 45 vendors for 10 criteria, including data security, patient privacy and backup services; support and customer care; and best-of-breed technology and process improvement.
“Altera aims to make healthcare easier to access, understand and navigate. It’s incredibly rewarding to have users across disciplines validate that Sunrise is delivering on those goals,” said Marcus Perez, President, Altera Digital Health. “From research and development to client service, I’m extremely proud of the Sunrise team, its unwavering focus on operational excellence and this recognition from Black Book.”
Designed with and for users at hospitals and health systems, Sunrise delivers a single-platform solution for an integrated continuum of care, giving clinicians the most current information available at the point of care. Sunrise includes acute, ambulatory and revenue cycle capabilities that help healthcare organizations achieve clinical, operational and financial success and drive next-level healthcare.
To learn more about Sunrise, visit alterahealth.com/sunrise.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Formerly the Allscripts Hospitals and Large Physician Practices business segment, Altera’s platform approach to our solutions is changing the way healthcare is delivered. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. Together, with our clients, we’re bringing next-level healthcare within reach. To learn more, visit www.alterahealth.com.