di , 09/11/2023

Chicago-area health system to gain fully integrated EHR, compliance and revenue cycle solutions

NEW YORK–(BUSINESS WIRE)–Altera Digital Health, a global health IT leader, today announced that Resilience Healthcare, a health system serving the Chicago metropolitan region, has signed an approximately seven-year contract to leverage the company’s Paragon® electronic health record (EHR) platform, designed for community hospitals. Additionally, the organization will implement Altera’s Ventus Contract Management, Ventus Compliance Advisor and Ventus Intelligent Coding solutions to optimize revenue and reduce compliance risk.

With a commitment to high-quality care and community, Resilience Healthcare operates West Suburban Medical Center, a 239 bed safety-net hospital based in Oak Park, Ill., Weiss Memorial Hospital, a 236-bed safety-net facility located in the North Side of Chicago, and a satellite location in River Forest. The organization offers a full range of inpatient and outpatient medical and surgical services. Previously, Resilience Healthcare used different EHR systems for acute and ambulatory care. With Paragon, the organization will gain an integrated clinical, financial and ambulatory solution across all care settings as well as clinical decision support tools at the point of care. Paragon is delivered in the Azure cloud, providing healthcare organizations with a reliable, scalable system bolstered by Microsoft’s advanced security controls.

“Healthcare organizations want to get the most out of their substantial IT investments, but for community hospitals, it is absolutely critical,” said Dr. Manoj Prasad, President & Group CEO, Resilience Healthcare. “As we explored our options in the market, we found that Altera’s offerings would help our providers deliver exceptional care and give us a fully integrated solution to address the business needs of the organization.”

In addition to Paragon, Resilience Healthcare will adopt multiple solutions from Altera’s Ventus portfolio, including Ventus Intelligent Coding, an abstracting tool for outpatient facilities and emergency care physicians enabling efficient and consistent charge capture; Ventus Contract Management, a payor management solution that helps providers determine if negotiated contracts are profitable and calculate expected reimbursement; and Ventus Compliance Advisor, a Medicare compliance solution that automates medical necessity checking and code auditing compliance for outpatient services.

“Altera has a mission to elevate healthcare, not only for the patients served by our clients, but for everyone who plays a role in each healthcare experience, from the exam room to the billing office and everything between,” said Marcus Perez, President, Altera Digital Health. “I look forward to working with the Resilience Healthcare team to ensure smooth implementations and provide support across the organization in the years to come.”

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Formerly the Allscripts Hospitals and Large Physician Practices business segment, Altera’s platform approach to our solutions is changing the way healthcare is delivered. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. Together, with our clients, we’re bringing next-level healthcare within reach. To learn more, visit www.alterahealth.com.