di , 21/06/2023

Brings strong financial leadership skills to continue scaling Loyal’s business

ATLANTA–(BUSINESS WIRE)–Loyal, the preferred digital health platform for improved care utilization by the nation’s leading health systems and hospitals, announced today it has named Austin Pauls as Loyal’s first Chief Financial Officer. In this role, Pauls will work cross-functionally to identify and fulfill opportunities for continued growth and operational excellence.

“I’m excited to add Austin’s leadership and experience to our finance and executive teams at this important time for our company,” said Loyal CEO Chad Mallory. “His experience working with high-growth companies as they build toward both fundraising and profitability goals will be especially helpful in the months and years ahead.”

Pauls brings 17 years of financial leadership experience to Loyal’s team, and he most recently served as vice president of Finance for Atlanta-based Stord, a supply chain software and services company. In this role, Pauls led the finance and accounting teams and helped raise over $300 million in funding. Prior to Stord, Pauls served in finance leadership roles at both WeWork and Borderfree, and earlier in his career held roles with RBC Capital Markets and KPMG.

“I’m delighted to join the team at Loyal in its mission to improve the care experience for both patients and providers,” said Pauls. “The company has a strong foundation on which it can grow, and I believe there are meaningful opportunities for value creation ahead as the company continues to scale.”

Pauls holds a Bachelor of Business Administration in Accounting from the University of Notre Dame.

To learn more about Loyal’s full range of solutions to improve the healthcare consumer experience, visit loyalhealth.com.

About Loyal

Loyal is a healthcare consumer experience company solely dedicated to the betterment of patient care. As the preferred platform for improved care utilization used by the nation’s leading health systems and hospitals, Loyal’s AI-powered solution makes it easier for patients to connect and access care across their entire health journey, thereby driving loyalty with their trusted health provider. Streamline patients’ navigation of your health system and network of clinical services with LoyalHealth.com.


Maggie Vautrinot
PAN Communications for Loyal